PDCA 质控循环管理模式在门诊药房管理中的应用效果
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利颖媚(1989.1-),女,广东广州人,专科,主管药师,主要从事药学方面的研究

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R952

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Application Effect of PDCA Quality Control Cycle Management Mode in Outpatient Pharmacy Management
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    摘要:

    目的 研究PDCA质控循环法在门诊药房管理中的应用效果及对药品管理缺陷的影响。方法 将 广州市花都区人民医院2021年1月-12月随机抽查门诊药房处方500份归为管理前组,实施常规管理,从 2022年1月-12月随机抽查门诊药房处方500份归为管理后组,实施PDCA循环法管理,比较两组门诊药房处 方质量缺陷、药品管理合格率及药品管理缺陷发生率。结果 管理后组数量差错、品种差错、缺少药物、其 它项发生率均低于管理前组(P<0.05);管理后组门诊药房定量管理、定人管理、定期核查、定位存放、 有效期管理合格率均高于管理前组(P<0.05);管理后组药品管理缺陷发生率为3.00%,低于管理前组的 7.20%(P<0.05)。结论 在门诊药房处方管理中采用PDCA循环法能有效提高药品的管理合格率,降低药 品管理缺陷的发生率。

    Abstract:

    Objective To study the application effect of PDCA quality control cycle method in outpatient pharmacy management and its influence on drug management defects. Methods From January to December 2021, 500 prescriptions of outpatient pharmacy randomly selected from Huadu District People's Hospital of Guangzhou were classified as pre-management group, and routine management was implemented. From January to December 2022, 500 prescriptions of outpatient pharmacy randomly selected from Huadu District People's Hospital of Guangzhou were classified as post-management group, and PDCA circulation method was implemented. The prescription quality defects, the qualified rate of drug management and the incidence of drug management defects were compared between the two groups. Results The incidence of quantity error, variety error, lack of drugs and other items in the post-management group was lower than that in the pre-management group (P<0.05). The qualified rates of quantitative management, appointment management, regular inspection, location storage and validity management of outpatient pharmacy in the post-management group were higher than those in the pre-management group (P<0.05). The incidence of drug management defects in the post-management group was 3.00%, which was lower than 7.20% in the pre-management group (P<0.05). Conclusion The application of PDCA circulation method in the prescription management of outpatient pharmacy can effectively improve the qualified rate of drug management and reduce the incidence of drug management defects.

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利颖媚,王利静. PDCA 质控循环管理模式在门诊药房管理中的应用效果[J].医学美学美容,2023,32(11):157-160.

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  • 收稿日期:2023-04-28
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  • 在线发布日期: 2023-08-02
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